License & support
Your plugins. Your machines. A hand when you need it.
License & machines
Active machines
Device connections do not include offline use. Times are shown in your local time zone.
Activate a new machine
Open the plugin on your new machine and enter your license key.
Offline activation
This request came from the plugin. Add your license key to create the machine-bound license file.
Support
Send a message and we’ll reply by email.
Can’t access your license? You can still contact support@matari-audio.com.
A little help.
All help & guidesWhere’s my license key?
Find it in your purchase email or Polar account. Use the email address you purchased with.
How do I activate a new machine?
Install and open the plugin, paste your license key into its activation window, and select Activate.
How do I move my license?
Open your license above and deactivate a machine you no longer use. Then activate the plugin on your new machine with the same key.
What if I no longer have the old computer?
You can deactivate it from this page. You don’t need access to the old machine.
How many machines can I use?
Your license shows its active machines and allowance after you sign in.